Taking Jeeves To Twin Falls, Take Two
Today I'm driving 284 miles round-trip to take Jeeves in to be fixed by a dealer that isn't an ass. At least it's a nice day for it. Things have finally progressed since I complained to the BBB. While Holland's Sew Shoppe continues to refuse to acknowledge that a single thing might be wrong with my machine and has now expanded their accusations of my incompetence to include my ability to work the software and hoop anything at all AND that I lied about them not ordering parts in a timely manner (3 months for a damn bobbin cover?), they refunded the $60 "repair" fee that I paid them in February to do absolutely nothing, and Husqvarna has finally stepped in (after 6 emails from me) and will be honoring the warranty because all of this started while it was under warranty, and will work with the new dealer to either find the problem or send it in to the service center. So, it's good and bad. While I am happy that at least I didn't have to pay for thi...