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Showing posts from March 10, 2011

The Saga Continues

Tuesday:  Received a call from my Husqvarna dealer:  "Did he call you to tell you your machine is ready to be picked up?" Me:  "No, is it fixed?" Dealer:  "Well, I think so.  It's ready to be picked up." (Hard not to just glow with confidence when dealing with these folks) So, last night my husband and I stopped by to pick up my machine.  $60, because they charged me for a "tune up."  Presumably somewhat different than the "tune up" they charged me $89 for in July, which caused more problems than it solved.  AND, of course, told me I was probably causing the problem  by not using enough stabilizer.   And the fact that there had been no problems with the amount of stabilizer I had used for 4 years just doesn't matter to these bozos.   However, I have a list of the tickets, the repair issues, their responses, and the first circuit board (the one I think is actually going out) still has until July under warranty, so when I...